Protecting Emotions in the Workplace: 11 Psychological Techniques to Manage Emotional Labor Stress
In today’s service-driven economy, the term “emotional labor” is no longer unfamiliar. From retail and hospitality to healthcare, call centers, and education, workers across industries are expected to maintain a pleasant demeanor regardless of how they feel inside. Smiling through a customer’s anger or managing complex interpersonal interactions becomes a professional obligation, often leading to … Read more